Question 1

What is the minimum order quantity (MOQ) for private label candles and reed diffusers?

Accepted Answer

Most catalogue items start at 600 to 1,000 pieces per design. Gift sets and fully custom vessels may require 800 to 1,200 pieces. Exact MOQ depends on packaging, vessel tooling and fragrance.

Question 2

Can you develop a custom fragrance and packaging for my brand?

Accepted Answer

Yes. We offer OEM, ODM and buyer-label services, including fragrance matching, vessel decoration (spraying, screen printing, gold stamping), custom labels and rigid gift boxes produced in-house.

Question 3

Which certifications and audits does your factory hold?

Accepted Answer

Our facility holds BSCI and ISO 9001 certifications and has been assessed on-site by SGS Group as a verified custom manufacturer.

Question 4

Which trade and payment terms do you accept?

Accepted Answer

We ship on FOB, CIF and EXW terms and accept T/T, L/C, credit card, PayPal, Western Union and cash, settled in USD.

Question 5

How do you ensure fragrance products survive long-distance shipping?

Accepted Answer

Every batch passes online inspection, and packaging is validated with transportation vibration testing, constant temperature and humidity incubation and vacuum drying ovens before mass shipment.